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Home > About Us
We are importers and Exclusive distributors of Kleanstreet/dib brand of electronic bidet seats in UK and Ireland. Kleanstreet offers innovative products and solutions for personal hygiene and healthy lifestyle. Our Electronic Bidet a.k.a Hygiene toilet seat offers means for proactive hygiene and cleanliness for the whole family. The Electronic Bidet is next big idea in personal hygiene and an elegant and hi-tech addition to a bathroom.

We offer solutions which augment healthy lifestyle and have been broadly endorsed by healthcare professionals across Canada, USA and Europe for a healthy life style. Kleanstreet strives to become a symbol of healthy living in everyday life since we believe personal hygiene is a key to healthy living. Our personal hygiene solutions like electronic bidet as well as other proactive healthcare and future bio technology offerings would provide you a chance of managing your health on daily basis without much effort.

Our contact information:

By email: Business email address inforequest@kleanstreet.co.uk

By standard mail:
Kleanstreet Ltd.
05 Oakleigh Gardens,
Unit 9
Whetstone
London N20 9AB

By phone: 0845 300 8041-2 (between 9 a.m. and 5 p.m. GMT)

Shipping Information:
We usually process orders within 5 to 7 business days of receiving your orders and full payment. However the actual delivery time may vary depending on the destination and the mailing service involved. We offer free home delivery in UK and require a valid street address with each order. Additional charges apply to rush and international shipments including continental Europe.

Drop Shipments: Some of our models do get delivered to our customers directly from the manufacturers as drop shipment however, all inquiries regarding your orders would still be handled by Kleanstreet Ltd

International shipments: Most of the international orders are subject to Duties, Taxes, Broker Fees, and Customs Fees in the destination country. Our prices do not include such duties, taxis or levies and these are responsibility of the buyer who must pay such charges. Please check with appropriate authorities in your country before placing orders.

International orders take longer than UK orders. Time could vary between 3 weeks to 6 weeks for all major international cities however, time could substantially increase for smaller and inner cities. All custom duties, taxes, levies and charges are customer’s responsibility and these must be paid on or before the receipt of the shipment. Custom clearance might result in extra time over and above standard shipment time. Please consult your shipping agent or the courier company for getting information about custom clearance. Customer must pay custom duties, applicable charges and taxes on or before receipt of shipment. Generally orders are shipped within 10 business days but could be subject to delays for reasons beyond our control.

Refund, Returns and Cancellation Policies:
For health and hygiene reasons our Electronic Bidet products are non-returnable and non refundable. However, we will repair or replace our product with a new one should the product is confirmed to malfunction. Such repair and replacements are governed under our Warranty policy. Please check our Warranty statement for complete description of our warranty.

Should a customer wishes to cancel an order which has not yet been shipped, we will refund the full amount. A small order processing charge of £40 would apply in such a situation. However no refund or return is allowed once the order has been shipped.


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